What is a NOC (Network Operations Centre)?

A Network Operations Centre (NOC) is a centralised management system for network monitoring, troubleshooting, reporting, and maintaining the operational state of a wide range of network services and devices. NOCs are typically used by organisations of all sizes, ranging from small businesses to large multi-nationals, who need to monitor and manage their IT networks, services, applications and devices. The primary purpose of a NOC is to ensure that network operations comply with current and accepted standards. 

Why should organisations of all sizes consider outsourcing their NOC? 

Organisations of all sizes should consider outsourcing their NOC for many reasons. Outsourcing a NOC eliminates the need to hire and provide training to in-house personnel to maintain networks, freeing up budgets to be spent on other necessary resources or invested to improve the bottom line. Additionally, outsourcing the NOC provides access to experienced staff, costs savings, and more efficient and secure operations. 

Cost Savings

When organisations outsource their NOC, they are able to reduce their overhead costs and avoid investing in expensive maintenance supplies and equipment. Companies that manage their own NOCs must spend more money on IT personnel to manage the network, as well as software and hardware to manage networks. In contrast, outsourcing the NOC eliminates these costs. Additionally, organisations will save money by avoiding the cost of additional overhead and staffing that is associated with operating a NOC; with outsourcing, the NOC service provider will provide the staff, equipment, tools and resources required to manage networks. 

Time Savings and Efficiency

Organisations will save time and increase efficiency when they outsource their NOC. When a NOC service provider is outsourced, the organisation no longer needs to dedicate time and money to recruit, train, and manage personnel or purchase and maintain the necessary hardware and software. Also, by outsourcing, the organisation will free up its employees to focus on more important tasks and will streamline operations with regularly scheduled maintenance and updates as administrated by the service provider. 

Proactive Services 

NOC service providers offer organisations the opportunity to receive proactive services that are designed to ensure a higher level of network uptime and reliability than if the network were managed solely by an in-house team. Proactive services provide proactive measures that are designed to anticipate and prevent any potential network problems before they occur. This includes monitoring and alerting all of the company’s network services and devices in order to improve response time. Additionally,with a proactive service providing a monitoring solution, any problems in the network can be quickly and efficiently addressed. 

Modern Tools and Support 

Modern NOC service provider offer organisations access to the latest in NOC technology and tools. They are able to leverage both the latest technology and the available support, which can greatly improve the efficiency and effectiveness of the organisation’s network services and operations. Technology such as VPN, MPLS, and IPVPN provide organisations with more effective tools for managing their networks. Additionally, the NOC service provider will provide access to their experienced and knowledgeable personnel that can help guide an organisation in the best possible direction. 

Experience 

Outsourcing a NOC provides organisations with access to the experience necessary to best manage their networks. A NOC Service Provider will have a great deal of experience dealing with a wide range of network models and configurations, in addition to a deep understanding of the most effective ways to monitor, troubleshoot, and maintain the network. By leveraging the experience of the NOC service provider, organisations will not only reduce their overhead costs but also benefit from the combined experience of the NOC team. 

In conclusion, organisations of all sizes should consider outsourcing their NOC for cost savings, time savings, increased efficiency, proactive services, modern tools and support, and experience. Additionally, outsourcing can provide organisations with access to the latest in NOC technology and tools, ensuring that they are able to maximize their uptime and performance of their networks. By leveraging an experienced NOC service provider, organisations will be able to maximize the effectiveness and efficiency of their networks while maintaining an effective budget.